Support Center

You can contact us by phone number:Write to email: [email protected]Or send your question using the form:
Support service
ATAIX Eurasia Ltd. is authorised by the financial regulator of the AIFC, Astana Financial Services Authority (“AFSA”), to conduct the activity(-ies) of Operating a Digital Asset Trading Facility in a testing environment of FinTech Lab* (AIFC regulatory sandbox) under the Licence # AFSA-G-LA-2022-0002 with expiry date of 1.07.2025. Status of the licence and its validity may be verified at the AFSA website (www.afsa.kz).

+7(727) 356 11 70
[email protected] or
Z05T3D8, Astana, Esil district, 55/17, Mangilik El, office 138, 139, 140

Customers and individuals who are aggrieved about the services or products offered by ATAIX Eurasia Ltd. or their staff may complain to the Astana Financial Services Authority (“AFSA”), financial regulator of the Astana International Financial Centre. To lodge a complaint to the AFSA contact:

+7(7172) 64 72 60 and +7(701) 591 49 86
[email protected] or
AFSA Office, Mangilik El 55/17, pavilion C3.2.

© 2025 ATAIX Eurasia Ltd. - AIFC Authorized Market Institution