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Support Center

You can contact us by phone number:+7(727) 356 11 70Write to email: [email protected]Or send your question using the form:
Support service
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Europian UnionATAIX Eurasia Ltd. is authorised by the financial regulator of the AIFC, Astana Financial Services Authority (“AFSA”), to conduct the activity(-ies) of Operating a Digital Asset Trading Facility in a testing environment of FinTech Lab* (AIFC regulatory sandbox) under the Licence # AFSA-G-LA-2022-0002 with expiry date of April,06 2024. Status of the licence and its validity may be verified at the AFSA website (www.afsa.kz).

+7(727) 356 11 70
[email protected] or
Office ATAIX Eurasia, Astana, Kabanbai Batyr Street 21

Customers and individuals who are aggrieved about the services or products offered by ATAIX Eurasia Ltd. or their staff may complain to the Astana Financial Services Authority (“AFSA”), financial regulator of the Astana International Financial Centre. To lodge a complaint to the AFSA contact:

+7(7172) 64 72 60
[email protected] or
AFSA Office, Mangilik El 55/17, pavilion C3.2.
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© 2023 ATAIX Eurasia Ltd. - AIFC Authorized Market Institution